GROUPYARD TERMS AND CONDITIONS

A. REQUIREMENTS BELOW WHEN BOOKING AN APPOINTMENT.

Provide us:
a. The Name of Store.
b. Location of Store.
c. The Phone number of store.
d. Product ID
e. Size
f. Color
g. Additional info
h. Photo of product(s)
i. The total price of the order with VAT tax to be paid.

  • Item(s) must be reserved under your name in that store!

B. SILVER is defined as Garment, Footwear, Perfumes & Cosmetics, Supplements & Vitamins, Stationary & Office Accessories purchased from a Mall or Store. No Exceptions! SERVICE FEES: ($40 + 0.8%) Excluding shipping! SAME DAY SERVICE FEES: ($300 + 0.8%) Excluding shipping!

C. GOLD is defined as Mobiles, Phones & Accessories, Electronics & Appliances, Kitchenware, Camping & Outdoor accessories and Household plastics, purchased from a Mall or store. No Exceptions! SERVICE FEES: ($80 + 0.8%) Excluding shipping! SAME DAY SERVICE FEES: ($500 + 0.8%) Excluding shipping!

D. PLATINUM is defined as HOME Furnitures & Accessories, Home Hardware & Accessories, Outdoor Gardening & Accessories, Kitchen appliances & accessories, Grills & BBQ purchased from a Mall or store. No  Exceptions!  SERVICE FEES: ($150 + 0.8%) Excluding shippingSAME DAY SERVICE FEES: ($900 + 0.8%) Excluding shipping!

E. DIAMOND is defined as Jewelry, High end Jewelry, High end Home decors, High end Furnitures and High end Art(s) purchased from a Mall or Store. No Exceptions! SERVICE FEES: ($2500 + 0.8%) Excluding shippingSAME DAY SERVICE FEES: ($5000 + 0.8%) Excluding shipping!

F. SOME ITEM(S) MIGHT BE SUBJECT TO PRIOR APPROVAL, PLEASE WHATSAPP US BEFORE BOOKING AN APPOINTMENT!

G. SILVER, GOLD and PLATINUM SAME DAY SERVICE MIGHT BE SUBJECT TO INTERNATIONAL SHIPPING APPROVAL. PLEASE WHATSAPP US BEFORE BOOKING AN APPOINTMENT.

H. DIAMOND SAME DAY SERVICE is for the GCC ONLY.

I. PLEASE READ BELOW POLICY:

  • Customer's shipping choice (ARAMEX, DHL or FEDEX).
  • Optional Personally delivery (Whatsapp US for Quote).
  • Packages are shipped out with GroupYard's discounted shipping rates!
  • Items are shipped out within a week. *Optional (Same day shipping. X 2)
  • We do not accept returns or refund on purchased items. No Exceptions!
  • THERE IS A NO REFUND ON SERVICE FEES, once purchased through appointments.
  • All prices are in CND (CANADIAN DOLLARS)
  • Shopping within Dubai area only! WHATSAPP US FOR OTHER REGIONS!
  • Send us a Whatsapp message if we can deliver to you internationally, before booking an appointment.
  • If you're unsure as to which category to purchase. (Silver, Gold, Platinum or Diamond). Before booking an appointment, we recommend that you please get in touch with us at +1-613-263-2193 (Whatsapp).
  • PLEASE ADHERE TO YOUR APPOINTMENT TIME ON WHATSAPP, OR IT WILL BE CANCELED. NO REFUND ACCEPTED!
  • ITEM(S) must be purchased from a Mall or store only!
  • PLEASE PROVIDE US YOUR EMAIL ADDRESS along with THE TOTAL ORDER COST upon checkout, once appointment is booked.
  • Unforeseen charges might apply.
  • We will send you a (PAYPAL) invoice to your email to PAY IN FULL for the total order.
  • Customer has 
  • GROUPYARD EXPRESS or (GroupYard) or Emirates Boutique reserve the rights to cancel any appointments at anytime and SERVICE FEES will be refunded back to the customer. 
  • Once Goods are purchased by the customer's request, we will not entertain any refunds back to the customer on the goods. Goods will be delivered accordingly to the customers choice of address!
  • GroupYard Express or (GroupYard) or Emirates Boutique, will not be held responsible for any DAMAGED goods from the time of purchase.
  • If any disputes arises (DURING PURCHASE or AFTER DELIVERY), your order will be cancelled and NO REFUND (on GOODS and SERVICE FEES) will be returned back to the customer.
  • GOODS are defined as commodity, or a physical, tangible item that satisfies some human want or need, or something that people find useful or desirable and make an effort to acquire it. An inherently useful and relatively scarce tangible item (article, commodity, material, merchandise, supply, wares) manufacturing.
  • The above is in accordance with the Canadian Law.